While most existing pet food options contain the right balance of vitamins and nutrients, many commercial pet food manufacturers add unnecessarily chemical products and unhealthy additives flavourings to the food.These unnatural products should not be appearing in the food that our pets consume daily.

At Pawlistic Kitchen, we care about pets’ health and safety, and so our recipes are designed based on food therapy principles aimed to promote wellness and health of your furkid, ensuring they lead a happy and healthy lives with their owners. To produce the best quality feed for our clients’ furkids, we are particular on all details of the food preparation, from ingredients sourcing, packaging, delivering, palatability to food safety.

We only use ingredients approved for human consumption. Each pack of fresh pet meal s gently cooked separately to ensure it retains the nutritional content of its original ingredients. Every Pawlistic Kitchen meal is prepared with love and care.

As you join the Pawlistic Kitchen community, we are happy to walk you through the transition period. We recommend gradually transitioning your pet to our new food so that your pets will not get a stomach upset. Serve 25% of the whole portion size of the new food mixed with 75% old food to kickstart the introduction of Pawlistic Kitchen’s food and slowly increase the portion to help your pets make the switch. It should take around 10 days to complete the entire meal transition.

Each Pawlistic Kitchen meal is prepared based on the energy and nutrition your pets need based of their breed, age, activity level, ideal weight, and sensitivities. Therefore, we would need to ask you the right questions to create a plan that’s truly customized to your dogs’ characteristics and needs. Start this process by filling out your pet’s profile now.

Due to long-term consumption of dry pelleted food, some pets especially cats may have phobia to new foods as they are not used to the taste and flavours of fresh foods. In the early transition stage to fresh food, your pet may prefer their original commercial dry or canned food. We recommend to mix the fresh food with the original food to help your pet to get used to the taste of fresh food through the transition period.

Contrary to popular belief, dry food does not assist in cleaning teeth (some may argue the prescription food for cleaning teeth may help). The dental health status of the animal will depend on the dental (teeth) conformation of the animal, chewing habits and eating habits, etc. Some animals are prone to periodontal disease while others are not. It is therefore paramount to have regular oral care. We recommend brushing your pet’s teeth daily or as frequent as possible. Dental diseases may cause serious illness like bacterial infection in heart when bacteria in the oral cavity translocate to the heart via the blood stream.

Some of the Pawlistic Kitchen meal is cooked with rich nutritious broth with natural ingredients, so it is not unusual to have some soup or gravy at the bottom of the vacuum pack. This soup contains all the essential nutrients of everyday needs and nutrition.

Our recipes are formulated to be nutritionally balanced by Dr. Tong. We are particular on all details of the food preparation, from ingredients sourcing, packaging, delivering, palatability and food safety. We are obsessed that the food has to be well-prepared and processed in the most hygienic manner to assure final products are not only served at the freshest state but also safe for pet consumption.

Based on your pets’ needs, we carefully source every ingredient that goes into our meals. Every Pawlistic Kitchen vet-crafted recipes are made locally with whole human-grade ingredients, and cooked in a commercial human kitchen guided by HACCP food safety principles. All our food are free of preservatives or chemicals. Click here (link) to discover the recipes.

Guided by strong nutrition-based knowledge, our veterinarian team developed unique cooking methods and customised food therapy recipes. Every Pawlistic Kitchen vet-crafted recipes are made locally with whole human-grade ingredients, guided by HACCP food safety principles. We are particular on all details of the food preparation, from ingredients sourcing, packaging, delivering, palatability and food safety. All our food are free of preservatives or chemicals.

Plans start at HK$23.9 per day. Each pet is different which the full-meal pricing depends on factors such as your pet’s age, weight, and activity level and recipe you choose. We have benchmark our prices to ensure it is very competitive and yet provide the nost natural and wholesome nutrients that your pet needs. To determine your exact costs, simply fill out our short pup’s profile (link).

Yes! Try our Bariety Paks for dogs so your dog can sample all our fresh food recipes. (link)

Fresh pet food is generally suitable for most types of dogs. We have two product range specially designed for healthy dogs and dogs with existing conditions. Simply fill out the questionaire here (link) and we will customise and recommend the diet for your dog. We have specially formulated diets for these diseases like respiratory disease, cancer, diabetes. Click here to see more. (link)

Click here (link) to tell us about your pet including, ages, weights, blood type. Weʼll then help to determine their perfect plan. Itʼll only take a few minutes!

We understand how much your pets mean to you, as we care about your pets as much as you do. Through subcribing to our tailored health nutrition, we are confident that your pets will lead a happy and healthy lives after the transition to fresh pet food. It has never been easier to get fresh with your pet’s food.

Our food is pre-portioned and ready-to-serve! You can serve it directly from the fridge. Simply warm up the bag in hot water, open the bag, pour it into the bowl and serve to your eagerly waiting pup.

Our food is pre-portioned and ready-to-serve! You can serve it directly from the fridge and add a touch of hot water. We don’t recommend to use microwave as the uncontrolled heat may denature nutrients and minerals in the food.

The nutritional content of the Pawlistic Kitchen meal is designed and home crafted by our co-founders (veterinarians) to exceed the AAFCO animal nutrition standard. However, there are certain dietary formulas for specific health conditions that may have adjusted protein, fat and trace element content level. These will be stated on the the website or brochure . Feel free to contact our friendly veterinary team for further clarifications. (link)

We recommend to vary your pets’ food periodically, switching to other recipes from Pawlistic Kitchen, as your pet may get fussy over one type of food.

Changing dog food too quickly often results in an upset stomach, especially if your pets has a senstive tummy. In fact, for many dogs even a simple change of dog food results in soft poop or diarrhea.

Therefore, switch the meal during the course of a full week is needed, which gives your pet’s digestive system enough time to adjust. If diarrhea occurs, please switch back to the original food and seek for help at [email protected] for consultation.

We recommend storing our food in the freezer. Simply thaw any required portion 1 day before meal to enjoy. We recommend that the best before day is 90 days.after the manufacture date

You can safely store the product in your freezer unopened until the best before date which lasts for 3 months. Please consume the packet within 24 hours of opening.

Each Pawlistic Kitchen meal is vacuum sealed to eliminate air in the bags and extend the shelf life. Please keep in mind that freezing may affect the texture and color of the food. Once a meal packet has been opened, it stays fresh for up to 24 hours in the fridge. Please consume the packet within 24 hours of opening.

Pawlistic Kitchen uses HAVI Logistics in the business to make sure your order gets to you on time. The delivey fee is HK$50 and will be shipped with Refrigerated Delivery Service. Actual delivery time are subject to change based on a number of conditions.

The cut off time is on every Wednesday 6 pm, and the delivery will be arranged on Saturday and Sunday. Actual delivery time are subject to change without prior notice based on a number of conditions including weather and traffic condition. Emergency or urgent order is not applicable on delivery. Please reach out to our hotline if you wish to opt for pick up from our catering kitchen.

The service areas of local delivery include: Hong Kong Island, Kowloon, New Terrorities and major delivery areas in the island.

Sorry, we don’t provide delivery appointment service. Delivery arranged will be on Saturday and Sunday.

Sure! Our location: 4/F, Fonda Industrial Building, 37 Au Pui Wan Street, Fo Tan (10am to 7pm).

Notice: In response to the latest development of the novel coronavirus infection, we are temporarily closed to guests. Make sure to let us know at [email protected] if you wish to arrange a pick up in our office.

As long as one pack is still partially frozen and all packs are cold to the touch, theyʼre safe to feed!

Once an order is placed, no changes can be made regardless. We are not able to accept returns since our fresh meals are perishable.

You can make modifications to your order before our weekly cutoff (Wednesday 6pm before your next order is scheduled to ship). To make modifications, email us at [email protected] with your order number.

You may make modifications to your delivery schedule before our weekly cutoff (Thursday 6pm before your next order is scheduled to ship). To make modifications, email us at [email protected] with your order number.